Refund policy

At TMLL Beauty Co., we take pride in the quality of our products and want every customer to have a wonderful shopping experience.

All sales are final. Due to the nature of our beauty, skincare, and personal care products, we do not accept returns, exchanges, or refunds for unwanted items, incorrect shade selections, scent preferences, or changes of mind.

Damaged, Defective, or Incorrect Items

We understand that issues can occasionally happen during shipping or fulfillment. If your order arrives damaged, defective, or incorrect, please contact us at hello@tmllbeautyco.com within 7 days of delivery.

Please include your order number, a description of the issue, and clear photos of the product and packaging.

Our team will review the information and determine an appropriate resolution. Any replacements, refunds, or store credits for verified order issues are provided at our discretion, subject to applicable law.

Order Cancellations

Once an order has been placed, we cannot cancel the order as orders begin processing immediately.

Questions?

If you have any questions or concerns regarding your order, please reach out to hello@tmllbeautyco.com. We're always happy to help!

This policy does not limit any rights or remedies provided by applicable law.